:root{--bg:#fff;--fg:#111;--muted:#6b6b6b;--border:#d9d9d9;--accent:#111;--accent-fg:#fff;--danger:#b00020;--radius:12px;--tap:52px;--safe-top:env(safe-area-inset-top,0px);--safe-bottom:env(safe-area-inset-bottom,0px);color-scheme:light}*,:after,:before{box-sizing:border-box}body,html{margin:0;padding:0;height:100%;background:var(--bg);color:var(--fg);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:17px;line-height:1.4;-webkit-text-size-adjust:100%;-webkit-tap-highlight-color:transparent}button,input,select,textarea{font:inherit;color:inherit}.screen{min-height:100dvh;display:flex;flex-direction:column;justify-content:flex-end;padding:calc(16px + var(--safe-top)) 20px calc(20px + var(--safe-bottom));max-width:480px;margin:0 auto}.screen-header{margin-bottom:auto;padding-top:24px}.screen-header h1{font-size:28px;font-weight:700;margin:0 0 4px}.screen-header p{margin:0;color:var(--muted)}.stack{gap:12px}.field,.stack{display:flex;flex-direction:column}.field{gap:6px}.field label{font-size:14px;font-weight:600;color:var(--muted)}.input{width:100%;min-height:var(--tap);padding:0 16px;font-size:17px;border:1px solid var(--border);border-radius:var(--radius);background:var(--bg);outline:none;-webkit-appearance:none;-moz-appearance:none;appearance:none}.input:focus{border-color:var(--fg)}.btn{width:100%;min-height:var(--tap);padding:0 16px;font-size:17px;font-weight:600;border:1px solid var(--accent);border-radius:var(--radius);background:var(--accent);color:var(--accent-fg);cursor:pointer;touch-action:manipulation}.btn:active{opacity:.85}.btn:disabled{opacity:.5;cursor:default}.btn-secondary{background:transparent;color:var(--fg);border-color:var(--border)}.error{color:var(--danger);font-size:15px;margin:0;min-height:1.4em}.muted{color:var(--muted)}.lead-page{max-width:480px;margin:0 auto;padding:calc(12px + var(--safe-top)) 16px calc(24px + var(--safe-bottom));display:flex;flex-direction:column;gap:20px}.lead-flag{background:#fff3cd;color:#5c3b00;border:2px solid #f0b400;border-radius:var(--radius);padding:14px 16px;font-size:17px;line-height:1.35}.lead-head{display:flex;flex-direction:column;gap:4px}.lead-name{font-size:34px;font-weight:800;line-height:1.1;margin:0;overflow-wrap:anywhere}.lead-phone{font-size:18px;color:var(--muted);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.lead-fields{display:flex;flex-direction:column;gap:14px}.lead-label{font-size:13px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin-bottom:2px}.lead-value{font-size:22px;line-height:1.3;overflow-wrap:anywhere}.lead-timeline{background:var(--fg);color:var(--bg);border-radius:var(--radius);padding:14px 16px}.lead-timeline .lead-label{color:hsla(0,0%,100%,.7)}.lead-timeline-value{font-size:28px;font-weight:800;line-height:1.15;overflow-wrap:anywhere}.lead-timeline.is-urgent{background:var(--danger)}.lead-timeline .muted{color:hsla(0,0%,100%,.7)}.lead-where{display:flex;flex-direction:column;gap:8px}.lead-map{width:100%;height:220px;border-radius:var(--radius);background:#e9e9e9;overflow:hidden}.lead-address{font-size:19px;line-height:1.35;overflow-wrap:anywhere}.lead-distance{font-size:17px;font-weight:600}.lead-note{font-size:15px}.lead-actions{position:-webkit-sticky;position:sticky;bottom:calc(8px + var(--safe-bottom));z-index:5;display:grid;grid-template-columns:1fr 1fr;grid-gap:12px;gap:12px;padding:8px 0;background:var(--bg)}.btn-action{min-height:64px;font-size:22px;font-weight:700;display:flex;align-items:center;justify-content:center;text-decoration:none;border-width:2px}.btn-action.btn-secondary{border-color:var(--fg)}.btn-action[aria-disabled=true]{opacity:.5;pointer-events:none}.lead-summary p{margin:0;font-size:18px;line-height:1.45}.lead-thread>summary{font-size:18px;font-weight:700;min-height:var(--tap);display:flex;align-items:center;cursor:pointer;list-style:none}.lead-thread>summary::-webkit-details-marker{display:none}.lead-thread>summary:before{content:"▸";margin-right:10px;transition:transform .15s ease}.lead-thread[open]>summary:before{transform:rotate(90deg)}.lead-thread-reply{margin-top:12px;display:flex;align-items:center;justify-content:center;text-decoration:none}.thread{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:10px}.bubble{max-width:88%;padding:10px 14px;border-radius:16px;font-size:17px;line-height:1.35;overflow-wrap:anywhere}.bubble-customer{align-self:flex-start;background:#ececec;color:var(--fg);border-bottom-left-radius:4px}.bubble-chloe{align-self:flex-end;background:var(--fg);color:var(--bg);border-bottom-right-radius:4px}.bubble-mechanic{align-self:flex-end;background:#e3f2ff;color:#0b3a66;border:2px solid #0b3a66;border-bottom-right-radius:4px}.bubble-meta{display:flex;justify-content:space-between;gap:12px;font-size:12px;opacity:.75;margin-bottom:3px}.bubble-who{font-weight:700}.bubble-body{white-space:pre-wrap}.text-page{max-width:480px;margin:0 auto;min-height:100dvh;display:flex;flex-direction:column}.text-head{position:-webkit-sticky;position:sticky;top:0;z-index:5;gap:8px;padding:calc(8px + var(--safe-top)) 12px 8px;background:var(--bg);border-bottom:1px solid var(--border)}.text-back,.text-head{display:flex;align-items:center}.text-back{min-width:var(--tap);min-height:var(--tap);justify-content:center;font-size:36px;line-height:1;color:var(--fg);text-decoration:none}.text-name{font-size:20px;font-weight:700}.text-phone{font-size:14px;color:var(--muted)}.text-body{flex:1 1;padding:16px}.composer{position:-webkit-sticky;position:sticky;bottom:0;padding:10px 12px calc(10px + var(--safe-bottom));background:var(--bg);border-top:1px solid var(--border)}.composer-row{display:flex;gap:8px;align-items:flex-end}.composer-input{flex:1 1;padding:14px 16px;resize:none;min-height:var(--tap);max-height:140px}.composer-send{width:auto;min-width:88px;min-height:var(--tap)}.lead-map[hidden]{display:none}.lead-map[data-map-state=ready]{background:transparent}